EFFECTIVE DISCIPLINE

Show your managers how to deal with discipline - without resorting to formal warnings.

A video-based training programme to equip managers and supervisors with the skills and knowledge they need to carry out effective disciplinary interviews. The approach to dealing with discipline illustrated in the drama video shows managers how to conduct informal disciplinary interviews that have a specific and measurable outcome. It shows managers why and how they should 'Act Fair’. It also shows that 'doing nothing' is not an option

Effective Discipline provides managers with a seven-step process for conducting informal disciplinary interviews with all types of employee. It's simple, easy to remember and allows the procedure to progress naturally through distinct phases.

The drama video illustrates realistic disciplinary scenarios with completely different types of offender: a grumpy accountant who appears to have an attitude problem; a defiant young man who's ignoring the company's safety rules; a hard-pushed mother who's always late for work.

The programme shows that by using the Effective Discipline skills, disciplinary interviews can be carried out in the same effective way - before the need for a formal warning and not in an adversarial way.
Learning Objectives:

AT THE END OF THE EFFECTIVE DISCIPLINE COURSE MANAGERS:-

• Are equipped with the skills and knowledge required to handle discipline problems informally, effectively and confidently

• Understand the importance of acting on discipline problems promptly, whenever a person's behaviour deviates from accepted rules or norms.

• Have a clear interview structure which is easy to remember and apply

This seminar will help you foster a positive, performance management approach to discipline. Staff who understand why and how their behaviour needs to change are more likely to improve. Their response is measurable because it's been agreed by both manager and subordinate:

Train your managers to carry out effective informal discipline interviews, they'll be able to deal with discipline in confident and competent way. Your managers can satisfy themselves that the employee is sure of what action he/she needs to take to correct their disciplinary violation.

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